Adventure: Chase it, Capture it, Share it.

Vault Merge: Heist & Mint — Support

Vault Merge: Heist & Mint · Published by SE Media LLC · Effective date: November 5, 2026

Contact

Email us at krokemoutdoors@gmail.com. We read every message and usually reply within a few business days. Mailing address: SE Media LLC, P.O. Box 821228, Vancouver, WA 98682, United States.

Restore purchases

If you reinstall the Game or get a new iPhone or iPad, open the Game and use the Restore Purchases option (usually in Settings or the shop). Sign in with the same Apple ID you used to buy. Apple and RevenueCat confirm what you own so we can unlock it again. You can also review your purchases in iOS Settings > [your name] > Media & Purchases > Purchase History.

Ads and rewarded ads

The Game is free and shows ads through Google AdMob. Interstitial ads may appear between sessions. Rewarded ads are always optional: you choose to watch one in exchange for an in-game reward such as coins or a booster. Watching a rewarded ad never charges your Apple ID.

Turn off personalized ads

iOS: Settings > Privacy & Security > Tracking, and turn off permission for Vault Merge (or Tracking overall).
In the Game: Settings > Privacy, then turn off personalized ads or tap Do Not Sell or Share My Personal Information.
Opting out does not remove ads; it makes them less tailored to you.

Game Center leaderboards

Leaderboards use Apple Game Center. Sign in to Game Center on your device to appear on the boards. Other players can see your Game Center display name and scores. You can manage Game Center in iOS Settings > Game Center.

Refunds

All real-money purchases go through Apple. Request a refund from Apple (reportaproblem.apple.com or App Store > account > Purchase History). We cannot issue App Store refunds ourselves.

Progress and deleting the app

Progress, coins and settings are stored on your device. Deleting the Game, clearing its data, or moving to a new device without restoring can erase that progress. Purchased items can usually be restored with Restore Purchases; free progress generally cannot.

Legal

See also: Privacy Policy · Terms of Service