Privacy Policy
1. Who we are
Krokem Outdoors (the "Site"), at krokemoutdoors.com, is operated by SE Media LLC ("we", "us", "our"), P.O. Box 821228, Vancouver, WA 98682, United States. Questions: krokemoutdoors@gmail.com.
This policy describes how we handle information when you visit the Site, buy a digital guide, or email us. It is for the Krokem Outdoors website and digital downloads. The Vault Merge game has its own policy at /vault-merge-privacy.
2. Information we collect
We collect:
- Information you give us - your email address and message if you write to krokemoutdoors@gmail.com or use a contact or newsletter form; your name and PayPal or Venmo account details as needed to complete a purchase (those payment details are handled by the payment company, not stored on our Site as card numbers).
- Order information - which digital product you bought, the date, the amount, and the email used to deliver the file.
- Automatic technical data - IP address, browser type, device type, pages viewed, and referring URL, collected by our website host and any analytics tools we use.
We do not require an account to buy a guide. We do not ask for a home street address for digital downloads. The P.O. Box above is our mailing address for correspondence and product samples, not something we collect from shoppers.
3. How we use it
- To run the Site and deliver instant PDF (or ZIP) downloads you purchase.
- To answer support, refund, or partnership emails.
- To send a newsletter, a free mini checklist, or channel announcements if you ask for one - you can unsubscribe at any time.
- To understand how the Site is used and to keep it secure.
- To comply with tax, accounting, and legal obligations.
We do not sell your personal information.
4. Who else receives it
We use service providers to operate the Site and checkout. They process information on our behalf, or as independent controllers for payment:
- Squarespace - website hosting, store, and (if used) forms or newsletter tools.
- PayPal and Venmo - payment processing for current checkout. If card payments are added later, that processor will be named here.
- Email provider - if you join a mailing list (for example Kit / ConvertKit, or a Squarespace newsletter), that provider receives the address you submit.
- Analytics - if enabled on the Site (including any Squarespace or Google analytics), usage data may be processed to produce aggregate reports.
We may also disclose information if required by law, or to professional advisors (such as an accountant) under confidentiality.
5. Cookies
The Site uses cookies and similar technologies that Squarespace and our checkout providers need to remember a cart, keep a session, and measure traffic. You can control cookies in your browser; blocking some cookies may break checkout.
6. How long we keep it
Order and payment records are kept as long as needed for accounting, taxes, refunds, and legal requirements. Support emails are kept long enough to resolve your request and for a reasonable follow-up period. Newsletter addresses are kept until you unsubscribe or we close the list. Technical logs are kept for a limited period by our host.
7. Your choices
You can email krokemoutdoors@gmail.com to ask what information we have about you, to correct it, or to ask us to delete it, subject to records we must keep. You can unsubscribe from marketing emails using the link in those emails. Residents of some places (including the European Economic Area, the United Kingdom, and certain U.S. states) may have additional rights under local law; contact us to exercise them.
8. Children
The Site and the digital guides are not directed at children under 13, and we do not knowingly collect personal information from them.
9. International visitors
The Site is operated from the United States. If you visit or buy from another country, your information may be processed in the United States.
10. Changes
If we change this policy, we will update the effective date on this page. Continued use of the Site after a change means you accept the updated policy.
11. Contact
SE Media LLC
P.O. Box 821228
Vancouver, WA 98682
United States
krokemoutdoors@gmail.com
See also our Terms of Use.